by CIA Omnigage | Jul 24, 2017 | Blog, MiFID 2
This MiFID II related article outlines charging for Research.
One of the main focuses of MiFID II is tracking research that must be billed to clients. Using the Client Instant Access CRM Dialer system accurately tracks the time spent releasing research information. The Client Instant Access CRM Dialer tracks the name of the prerecorded message left or the length of a live conversation. Our system stores the name, company, Ticker symbol and any notes relating to a contact. This allows for administrators to easily sort lists by company or Ticker for proper reporting and charge backs.
by CIA Omnigage | Jul 15, 2017 | Blog, Compliance, MiFID 2
Powerful services from Client Instant Access will help brokers comply with Europe’s new financial legislation
Recently, the European Commission revised legislation that regulates firms who provide services to clients linked to financial instruments, including shares, bonds, and derivatives. Known as Markets in Financial Instruments Directive 2 (MiFID 2), the regulations represent a widespread change for the financial industry. The primary intent of MiFID 2 is to reduce systemic risk and to ultimately guarantee more robust investor protection.
Brokers and investment professionals must change the way they communicate and interact with investors and re-examine how they operate in different markets. Ultimately, MiFID 2 means that there will be a far more competitive environment for analysts to navigate.
Client Instant Access provides powerful and intuitive solutions to these changes. The Integrated CRM Dialer allows financial firms to execute efficient client outreach through its click to dial feature. Our CRM Dialer ensures that the analyst will make contact with the investor, either by speaking to them when they pick up or by leaving a prerecorded voice message with an option to add a personal message.
Analysts have reported higher success rates using voice services rather than text platforms to get their message across. Client Instant Access also has a transcript and reporting services for Blast Voicemail, the CRM Dialer, and Conference Calling, providing analysts the transparency that the MiFID 2 requires. Brokers that want an edge choose Client Instant Access because they are able to give their investors a personal touch and convey their research efficiently and clearly.
Since 1997, Client Instant Access has worked with some of the most prominent banks on Wall Street, including Goldman Sachs, Wells Fargo, and Morgan Stanley. It is now poised to attract some of the most prominent European banks. In 2015, Client Instant Access secured Barclays PLC as a client. In an increasingly competitive international market, Client Instant Access expects to see an influx in international customers, particularly in Europe.
by CIA Omnigage | Jun 15, 2017 | Blog, Compliance, MiFID 2
Banks and capital markets institutions responding to
The Markets in Financial Instruments Directive (MiFID) II legislation is fast approaching. Just about every large Bank and Capital Markets Institution has started preparations. It is critical that any organization have a thorough understanding of the impact on operations and a clear plan for implementation. By far the largest impact will be on the technology component and how a solution can be implemented.
We found the articles listed below helpful and worth reading. Client Instant Access is ready to assist clients with powerful and intuitive solutions to meet these required compliance changes. Ask us about our MiFID ready compliance solutions, such as our Integrated CRM Dialer and Blast Voice Mail.
by CIA Omnigage | Jan 26, 2017 | Blog, Integrated CRM Dialer, MiFID 2
Recently, the European Commission revised legislation that regulates firms who provide services to clients linked to financial instruments, including shares, bonds, and derivatives. Known as Markets in Financial Instruments Directive 2 (MiFID 2), the regulations represent a widespread change for the financial industry. The primary intent of MiFID 2 is to reduce systemic risk and to ultimately guarantee more robust investor protection.
Brokers and investment professionals must change the way they communicate and interact with investors and re-examine how they operate in different markets. Ultimately, MiFID 2 means that there will be a far more competitive environment for analysts to navigate.
Client Instant Access’ telephony tools along with Singletrack’s CRM platform provide powerful and intuitive solutions to these changes. The Integrated CRM Dialer feature inside Singletrack allows financial firms to execute efficient client outreach. Our CRM Dialer ensures that the analyst will make contact with the investor, either by speaking to them when they pick up or by leaving a prerecorded voice message with an option to add a personal message.
Since 1997, Client Instant Access has worked with some of the most prominent banks on Wall Street. It is now poised to attract some of the most prominent European banks.
Watch “Sell-side Capital Markets: Preparing for MiFID II” Featuring Stuart Berwick, CEO of Singletrack
