by CIA Omnigage | May 24, 2018 | Blog, Success Stories
Client Instant Access is your most important telecommunications partner
How can Client Instant Access (CIA) make a typical day in the life of an analyst simpler and more productive? With a suite of products designed to tackle all of your telecommunications needs, CIA is a valuable partner to boost your efficiency, cut costs, and streamline your processes.
Meet Sara, a busy research analyst with insight into a stock that she needs to share with a specific contact list of 500 people. CIA’s Blast Voicemail service allows her to easily send out a customized voicemail detailing the information. Sara simply records her message, selects her contact list and hits send. If she was using the premium service, her contacts could receive this blast first thing in the morning in their voicemail. It’s that simple.
On the blast, Sara scheduled a conference call for 10 am to field any questions. The next morning, she receives a report from the blast, itemizing the statistics of who received the blast, which calls dropped to voicemail, and what numbers were inactive. Typically, voicemail blasts achieve an 80% success rate. Sara conducts the conference call. This interaction is the most convenient way to ensure that her message is being completely understood and received. CIA provides an operator that opens the floor for questions after Sara finishes her presentation.
After the conference call, Sara reaches out to anyone who did not receive the initial blast. She uses the Integrated CRM Dialer to efficiently call 100 clients. She simply clicks to dial her clients. If a client doesn’t answer, she can quickly provide them with a customized, prerecorded message and move on to the next person. If they do answer, she can easily talk and have a conversation.
The simplicity of these products has made Client Instant Access the first choice for many major Wall Street banks and financial firms. Users can employ Blast Voicemail, Conference Calling, and the Integrated CRM Dialer to expedite their workdays and get their message across, every single day.
by CIA Omnigage | Apr 26, 2018 | Blog, Conference Calling
Client Instant Access and Tata Communications partner to provide superior international conference calling and advanced messaging
Client Instant Access and Tata Communications have forged a strategic partnership that will enable the company to extend its state-of-the-art messaging system to the Asian Pacific region. Moving from an Internet-based model to Tata’s IZO Private Connect will allow Client Instant Access to provide strong, clear connections, and will improve the quality of service for its numerous international conference calling clients that rely on the company for Conference Calling, Blast Voice Mail and Integrated CRM Dialer.
Client Instant Access is focused on providing the highest quality messaging service to clients around the globe. The company’s Information Project Technology Manager, Brad Schwartz, sees the partnership with Tata as an important investment, and one that will generate returns for both the company and its customers. “Call quality is crucial to us. We view our relationship with Tata as one that helps us meet the demanding requirements of international communications. Our goal is to exceed the high expectations of our clients.”
The transition from an Internet-based server to Tata’s IZO Private Connect was seamless. Tata provided an integration process that was simple and intuitive. Brad Schwartz recalls, “It was just a matter of applying new settings and assigning new IP addresses. We really appreciated the speed and effortlessness of the turnaround. It was a great experience.”
Given the resounding success of the IZO program in the Asian Pacific region, Client Instant Access plans to leverage the experience of Tata to transform its communications strategy in all of its global markets. The partnership with Tata will enable the company to take a clear leadership role in global communications.
With a long list of the most impressive Wall Street banks and Fortune 500 companies as clients, the company is the clear choice for large capacity messaging services and international conference calling.
by CIA Omnigage | Apr 12, 2018 | Blast Voice Mail, Blog, Conference Calling, Integrated CRM Dialer, Success Stories
Services And Tools That Help Real Estate Agents Be More Efficient
Client Instant Access’s products have garnered acclaim from some of the biggest banks in the world, and one of the reasons for this is because of their multi-use nature.
Our Blast Voicemail, Integrated CRM Dialer system and Conference Calling are all products that can be used in multiple industries in order to streamline logistics.
The real estate industry is no different. There are a number of ways that real estate agents use our products in order to be more successful and to communicate with large amounts of people quickly.
Our Blast Voicemail product helps real estate agents let certain contact lists know about a house in a certain price range in a certain area that is for sale. A feature that the Blast Voicemail offers is the ability to make these contact lists.
A real estate agent can compile a list of people looking for specific houses and contact all of them when there is a house that meets their standards. This allows the agent to become more efficient and reach more of her clientele effectively.
Our Integrated CRM Dialer also helps real estate agents’ productivity. Using this product, real estate agents can call large amounts of people with just a click of a button. This allows the agents to call their clientele quickly and easily and inform them of time-sensitive updates.
The CRM Dialer note taking section also allows for agents to stay organized within their large contact lists. The note-taking section enables the agent to take notes about what their client wants, whether it be selling or buying a property.
All three of these products also allow the real estate agent to distinguish themselves from other agents. Since all the products are voice centered, agents have the freedom to add a personal touch to any communication to clients. This allows for real estate agents to be recognized and to have their brand improved overall.
Ultimately, real estate agents can benefit greatly from using Client Instant Access. If you are a real estate agent looking to get ahead, call CIA today!
by CIA Omnigage | Apr 4, 2018 | Blast Voice Mail, Blog, Entertainment, Integrated CRM Dialer, Success Stories
One of the theater industries’ biggest challenges is selling out shows. While shows like Hamilton and The Lion King may have no trouble with this, most playhouses are not as famous as Broadway.
However, CIA’s products help theaters distinguish themselves and draw larger audiences. The unique voice central products help theater executives reach their customers in a more direct, efficient way.
The Blast Voicemail product helps theaters let their regular audiences know that there is a premier, or an event happening. With a pre-existing contact list, the theater can immediately drop a voicemail into their mailbox and view the metrics of the success rate of the drop.
This ultimately lets people know and stay connected to the theater. A voicemail is much more personal than a text or email and allows the caller to have some creativity in terms of how they would like to let their audience know about a show.
If a theater were to set up a regular voicemail schedule, their contact list would grow and they could attract more revenue and a larger clientele.
When theaters are looking for actors, they can also utilize the Integrated CRM Dialer. Taking a list of actor contacts, the theater can call actors individually and inform them of an audition. Doing this allows theaters to reach more actors and ultimately get a higher quality of acting.
As the contact list of actors grows, the possibility of a great actor taking the lead of a play also grows. This great actor will attract more audiences, which will attract more revenue.
Using the low-cost CRM Dialer and Blast Voicemails are incredibly advantageous to theater companies. Calling CIA can help improve theater revenue and ultimately increase their popularity.
by CIA Omnigage | Mar 8, 2018 | Blast Voice Mail, Blog
Many companies and corporations often face the same issue when placing calls to potential clients, customers, or patients. That issue is reaching a large number of people and conveying an effective and personal message to them.
Client Instant Access, however, has allowed businesses to do just this. With CIA’s Blast Voicemail, reaching hundreds of people in a matter of seconds has become a reality. Companies can even assess the effectiveness of these messages with a comprehensible blast report.
Research analysts commonly use blast voicemail in order to communicate new financial information to their clients. They use Client Instant Access for its compliance, dependence, and efficiency. CIA’s blast voicemail is the product of choice for many top Wall Street banks.
To use this blast voicemail, analysts pre-record a message that will go out to their clients. Then, they select a client list they would like to get this message to, and drop the message in their voicemails.
However, research analysts are not the only ones who can use blast voicemail. Dozens of other industries also utilize blast voicemail. One of these industries is that of healthcare.
There are many uses for blast voicemail in the healthcare industry. Communicating with large patient lists is part of many doctors’ daily routine. This can become time-consuming, so dropping one message to certain contact lists expedites the process greatly.
The healthcare industry can also use blast voicemail when it comes to pharmaceutical companies. Hospitals have huge demands for certain medications and getting all these can be time-consuming and confusing. However, using CIA’s blast voicemail service, they can reach companies more quickly, and get themselves organized quickly as well. They can also use CIA’s Integrated CRM Dialer, using click to dial to get in touch with different pharmaceuticals.
This is how CIA helps companies of all industries get in touch with a larger client base. They’ve been operating this way for nearly two decades, and have kept their clients with compliance, efficiency, and reliability.
