Premium Blast Voice Mail Service

The first RULE OF THUMB in choosing a Blast Voice Mail provider:

There is a BIG difference between a "successful connection" and a "successful delivery" of a message. CIA's reporting capabilities provide the only guarantee in the industry that a delivery was actually successful.

CIA's Premium Blast Voice Mail distribution methods are 99% accurate.

• We track every phone number we send messages to for a more accurate delivery.
• Our Blast Reports tell you who received a message and who did not, and we provide the EXACT reason why a message failed to be delivered.
• We have the ability to detect when someone has moved; even though their number is still active and belongs to someone else (This prevents sending messages to the wrong people).
• In most cases, we are able to find new extension numbers and new telephone numbers and update them for you. If we can't find new numbers, we can clearly identify the numbers you will need to research.

Without this constant monitoring, lists become outdated and inaccurate, leaving you with a declining accuracy rate over time. Our reporting capabilities will help dramatically reduce the amount of time your staff spends on list management.

How it Works:

CIA provides you with an online interface:

• Create your contact list online.
• Record your message online.
• Schedule your blast online.

Detailed Blast Reports
Delivered to you early in the morning following the blast. Our reports will reduce your internal database management by 50% or more.

Web-Based List Creation & Management
You may log onto our web site, create lists, or access your existing lists and modify or delete your contacts. There is no limit to the number of lists you can create, or the number of contacts you can have on your list.

Archiving
Any recording that you create, may be downloaded from the CIA interface to your PC. In addition, CIA can create a monthly CD-ROM archive of all your recordings.

Important Aspects of CIA's Reporting Capabilities:

Identifying "False Positives":  unsuccessful deliveries that appear on other company's blast reports as successful deliveries

One of the most important aspects of our service is the ability to identify the "False Positives" that can result from the use of a strictly automated service. "False Positives" are unsuccessful deliveries that appear on blast reports as successful deliveries. A connection was made, but the intended recipient did not receive the message. This is normally the result of your client's number being assigned to someone else. The number is still active, but it is not the phone number of your client. Without having visibility to the "False Positive" in this case, you will be constantly misled into believing that your client received your message, when in reality, they never did. No other provider in the industry can provide this level of accuracy.

Compare our Services	CIA's Premium Service	Competition
Reviewing the analysts recording prior to the blast.
Message Quality Clean-Up - The ability to run your recorded message through a series of electronic filters that eliminate static and background noise to ensure that only the highest quality recording is delivered to your clients.
Total visibility to who received a message and who did not.
Accuracy of Blast Reports.	99.9%	70%
Find new telephone numbers and extensions and update them for you.
Identify "bad numbers" as opposed to only listing them as non-delivered messages.
Delivering messages to hard to reach extensions. (Extensions that require manual intervention)
Identify full voicemail boxes.
Messages delivered to general voicemail boxes, clearly identified as not reaching your client.
Identify numbers, which are active, but no longer belong to your clients.
The ability to detect when your clients have moved to another firm, even though their number is still active and accepting messages.

When choosing a Blast Voice Mail provider, you need to ask yourself the following questions:

• How important is the accuracy of delivery?
• How much money do you lose when a client does not receive a message, because your Blast Voice Mail provider has misled you to believe that your client did receive it?

Our competitors send out a simple electronically dialed blast, and then send you a computer generated blast report. Those reports are only about 70% accurate. They will drop a message to an active phone line, without having absolute proof that the intended recipient received the message. Their reports will tell you the message was delivered successfully. However, if the recipient has moved and someone else has their phone number, you will be misled into believing that your message went to the right person.

Are you willing to take this kind of risk using a sub-standard service? Let CIA show you how to eliminate these concerns and get your messages delivered with the most accurate reporting in the industry.